FAQ's

The cost depends on your home size, condition, and the type of cleaning you need. We provide a customized quote based on your specific requirements.

Yes! Our professional team arrives fully equipped with all supplies and tools needed to complete your cleaning. If you prefer that we use your personal products instead, we’re happy to accommodate your request.

Not at all. Many of our clients choose to go about their day while we clean. You’re welcome to stay or head out — whichever is most convenient for you.

When you book with Mighty Maids, your time slot is reserved exclusively for you and held in our cleaner's schedule. There is a $100 late cancellation charge when we receive less than 2 business days notice of needing to cancel or reschedule a cleaning as the late cancellation greatly affects our team. We appreciate your understanding and recommend notifying us as early as possible if your plans change!

Absolutely! Our cleaning professionals are trained to work safely and respectfully around pets. We love animals and always ensure they feel comfortable and secure while we clean your home.

The number of cleaners depends on your home’s size, condition, and service type. Typically, we send one to two professional cleaners to ensure efficient and thorough service.

We let you decide what works best for your comfort and security. Common options include:

Letting cleaners in personally

Providing a key

Sharing a garage or lockbox code

Leaving the door unlocked for your scheduled time

Your security and peace of mind are always our priority.

For safety, insurance, and quality reasons, Mighty Maids does not perform the following:

Exterior cleaning (outside windows, patios, decks, siding, etc.)

Cleaning unfinished spaces such as garages, attics, or construction zones

Moving heavy furniture or appliances

Climbing higher than a two-step ladder

Washing walls

Handling biohazards or waste

Wet-cleaning electronics

Hoarding or trash removal services

Installing duvet covers

Specialty floor restoration or heavy grout treatments

Please note: heavy buildup or long-neglected areas may require multiple visits for full restoration.

If you’re unsure whether a task is included, our team is happy to clarify before your appointment.

The time varies depending on the size of your home and the level of cleaning needed. Most cleanings take a few hours on average.

Yes, we tailor each cleaning to your home and preferences so you get exactly the level of service you need.

Yes. Mighty Maids offers one-time house cleaning for homeowners who need a single cleaning appointment without committing to a recurring schedule. Contact us to discuss your home's needs and request an estimate.

Yes. We offer weekly, bi-weekly, and monthly recurring cleaning services designed to help homeowners maintain a cleaner and more organized home throughout the year.

Most homeowners choose weekly, bi-weekly, or monthly house cleaning services based on household size, lifestyle, pets, and cleaning preferences. Recurring cleaning helps maintain a consistently clean and comfortable living environment.

Regular cleaning focuses on maintaining cleanliness through routine tasks, while deep cleaning provides more detailed attention to areas that may require additional cleaning, including baseboards, fixtures, and hard-to-reach spaces.

Yes. Our move-in and move-out cleaning services help prepare homes for new occupants, final walkthroughs, property listings, and lease transitions.

Mighty Maids offers move-in and move-out cleaning for residential properties. If you are preparing to leave a home or apartment, contact us to discuss the cleaning required and request an estimate.

Yes, we can discuss cleaning options for empty homes, depending on the property's condition and the work required. Contact Mighty Maids to explain your needs and confirm the appropriate service.

Yes. We provide maid services and home cleaning solutions for apartments, condominiums, townhomes, and single-family residences.

Yes, we can absolutely use eco-friendly or green cleaning products upon request. If you have preferred products you’d like us to use, we’re happy to clean with those as well.

Yes, our cleaners can work in homes with pets. Please let us know about your pets before your scheduled cleaning so we can plan accordingly.

Your satisfaction is extremely important to us. If something doesn’t meet your expectations, contact us within 24 hours of your cleaning and we will arrange a complimentary re-clean of the affected area.

Because our services involve reserved labor and scheduling, refunds are not provided once a cleaning has been completed.

We provide professional residential cleaning services throughout Beaverton, Hillsboro, Aloha, Cedar Hills, Cornelius, Forest Grove, North Plains, and surrounding Oregon communities.